At OrtegaCigars we want you to shop with confidence.  We realize that sometimes things don’t go as plan and you need to make sure you can get a hold of someone for service.  Our customer service is second to none, you can rest assure if the need arises, someone will be there to assist as soon as possible and help you resolve any issues.  Reaching us is easy, please pick you choice from the list below.

Customer Service Hours

• Monday – Friday: 9:00am – 5:00pm (Eastern Time)
• Call Us: 754.301.9075

Live Chat

Live chat is a great way to reach us, sometimes there may be a slight wait but we won’t keep you waiting too long.

• Just click the blue button in the lower right corner of the screen.

Email Us

If you’re not in a hurry and the house is not burning down, you can email us at the address below.  We will reply to your email as fast as humanly possible.

• support@ortegacigars.com

US Mail

Want to send us a gift or christmas card because you love our company? We know is a hassle to run out to the post office, but just in case, here is our address.

Ortega Premium Cigars Inc.

140 N Federal Hwy,
Deerfield Beach, FL 33441